Booking conditions
These conditions apply to villas at Villa Jasmine & Villa Malee. A reservation request is not a binding booking: once availability and the price are confirmed, payment is arranged with the owner or villa manager, and your booking is confirmed when your deposit is received.
These conditions apply to
Seasons and rates
- Seasons, nightly rates and minimum stays vary by villa and are shown on each villa's page. Rates are per villa, per night, in US dollars, including service charge and VAT.
Deposit & payment
- A 50% deposit confirms your stay; the balance is due 60–90 days before arrival.
- Rates are quoted per night in USD. THB rates are available for payment by Thai bank transfer, at the USD–THB exchange rate at the time of booking.
Cancellations
- No refunds. If you tell us of a cancellation no later than one month before your arrival date, the amount paid can be used towards a mutually acceptable alternative date of stay.
- If a cancellation is made within one month of arrival, payments are retained by the owner and cannot be used for rescheduling.
- The owners try to be as fair and flexible as possible, within reason.
- Cancellations must be made in writing (email is fine) and take effect from the date we receive them. We strongly recommend comprehensive travel insurance.
Arrival & departure
- Check-in from 14:00; check-out by 11:00. We'll do our best to accommodate flight times.
House rules
- Check-in from 14:00; check-out by 11:00.
- Minimum stay: 3 nights (2-night stays may be possible on request), or 6 nights over Christmas and New Year.
- Each villa sleeps up to 8; additional costs may apply for larger groups – please enquire.
- Infants are under 2 years old, children 2–16 and adults 17 and over; nannies count as one adult.
- No pets.
What's included
- Villa manager
- Private chef
- Room maid
- Gardener
- Daily breakfast
- Complimentary fibre-optic Wi-Fi
Frequently asked questions
Still have a question?
Our team is happy to help you choose the right villa for your group.
Contact us